Forgot your LDB app password?

Can't remember your password for LDB Mobile App?

Reset your password in three easy steps!

When you type in either a wrong username or password, the LDB app will show an "Access Denied" error.

Step 1: click the Forgot Password
link on the log-in screen

Step 2: Fill out your username and date of birth. You will receive an SMS message from LDB with your temporary password.

Step 3: Go back to the log-in screen and use the temporary password to sign in. You will then be prompted to enter your new password. Use this new password to log in as usual.

Reminders:

• If you get a "Password Lockout" error, it means you have made five wrong password attempts and you can no longer log in for the day. You may try again on the following day.

• If you cannot remember your username, go to this guide for instructions.